General Terms of Use

Introduction

Welcome to Rae's Roots Design LLC ("Company," "we," "our," or "us"). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our services.

Services Provided

We specialize in brand and website design, offering tools and services to enhance your business's online presence. While we provide the resources to expedite your branding and web development, your business's success depends on your efforts in marketing, promotion, and daily operations.

Client Responsibilities

Your success is contingent upon your commitment to marketing, promoting, and diligently managing your business. We provide the tools and services to facilitate your branding and website design, but the ultimate success of your business relies on your efforts.

No Guarantee of Results

We do not guarantee specific outcomes or business goals. Success varies based on individual effort and market conditions. By using our services, you acknowledge that achieving your desired results depends on factors beyond our control.

Payment Terms

All services and courses must be paid in full by the start date. We do not offer work on credit or good faith. If a payment fails or is not completed, we reserve the right to terminate the project immediately.

No Refund Policy

Once a project has commenced and payment has been made, we maintain a strict no-refund policy. This policy applies to all services, including design projects and courses. We encourage clients to ask questions and seek clarification before making a purchase to ensure our services meet their needs.

Right to Refuse Service

We reserve the right to refuse service to anyone at our discretion. This includes situations where a client's behavior is deemed inappropriate, abusive, or in violation of these Terms of Use.

Termination of Services

We reserve the right to terminate any project or service if payment is not received as agreed upon. In such cases, all work will cease until payment issues are resolved. If payment is not made within a specified timeframe, the project may be permanently terminated.

Class Action Waiver

By agreeing to these terms, you waive the right to participate in class action lawsuits related to our services. Any disputes will be handled on an individual basis through arbitration or in small claims court.

Intellectual Property

All content provided by Rae's Roots Design LLC, including designs, graphics, and text, is the intellectual property of the Company. Unauthorized use or distribution is prohibited.

Governing Law

These terms are governed by the laws of Michigan, United States, without regard to its conflict of law principles.

Privacy Policy

Introduction

Rae's Roots Design LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information Collection

We collect personal information that you voluntarily provide to us, such as your name, email address, and payment details. We also collect non-personal information, such as browser type and operating system, to improve our website's performance.

Use of Information

We use your information to:

Provide and manage our services
Process transactions and send related information
Respond to inquiries and offer customer support
Improve our website and services
Communicate updates, promotions, and marketing materials
Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our business, provided they agree to keep your information confidential.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at sayhello@raesrootsdesign.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

If you have any questions or concerns about these Terms of Use or our Privacy Policy, please contact us at sayhello@raesrootsdesign.com.